Refund Policy

Subject to these terms, we offer refunds on the purchase of party package and deposit fee but not on the provision of services. Our refund period lasts for 14 days after you receive a Confirmation email for booking. If 14 days have gone by since booking of your party package unfortunately, we can’t offer you a refund but can offer a credit voucher that can be used on a different available date.
To be eligible for a refund we require a receipt or invoice number of purchase.
Any items have been made or personalized for you, they are non-refundable unless defective. Please be sure to confirm all packages and add on’s prior to purchasing.
If you need to cancel and reschedule please allow a 5 day notice and send us an email at our contact email address on this website.